log in error

11 votes

I cant log into Colonist. When I click on google log in and then it comes up with internal server error. Can you please help fix this problem?

Under consideration Suggested by: Chris (01 Oct, '21) • Upvoted: 08 Apr, '23 • Comments: 6

Comments: 6

28 Aug, '20
Melissa k Merged
I keep getting a server error when I try to login. And it’s not recognizing me via cookies so I’m losing stats. Help
28 Aug, '20
JUAN Admin Merged
Mel, send an email to help@colonist.io, or contact Austin via discord https://discord.gg/mB4vjwf
21 Sep, '20
Melissa k Merged
Thanks Juan - just did
25 Jan, '21
Esqarrouth Admin Merged
Can you post details of your device?
Also info from typing '/debug' in Colonist chat could be useful
01 Oct, '21
Eric
I have been having the same issue, I keeps saying "your internet connection is broken, refresh your browser" Yet i am able to use an other website just fine. Please fix :D
29 Dec, '21
Esqarrouth Admin
"Bug: can’t login with google. Losing stats as a result" (suggested by Mel on 2020-08-28), including upvotes (4) and comments (3), was merged into this suggestion.